Chris Butler is IPSoft’s Chief Product Architect. Chris has over 19 years of product and business development experience at companies like Microsoft, KAYAK, and Waze. He first got introduced to AI through graph theory and genetic algorithms during his Computer Systems Engineering degree at Boston University. He has worked on AI-related projects at his startup Complete Seating (data science and constraint programming), Horizon Ventures (advising portfolio companies like Affectiva), and Philosophie (AI design, research, and prototyping) where he created techniques like Empathy Mapping for the Machine and Confusion Mapping to create cross-team alignment while building AI products.